How do I get my existing account name back if I have forgotten it?

If you have lost the name or your password for your CIP account, you can use your LMU Account at CipConf to get it and to reset your password. Simply log in with your LMU Account. At the top you can read your account name and then use the link “Change password for Cip Account” to reset your password. It takes up to 15 minutes until the change takes place.

Is it possible you havent forgotten your account name, but use it wrong?

A frequently error is that you use account@cip.ifi.lmu.de as your account name. The reason for this misconception is the practice of many public services to use a emailadress as an account. Nearly all of our services dont use this account naming scheme. Please read all infos visible on the login dialog of an service or the service documentation, to determine the correct account and naming scheme.